10.  CANCELLATIONS

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Cancellations of participation by the traveler are made only in writing to our office and, regardless of the date of the reservation. Specifically:

a) In the event of cancellation of the tour 11 days before departure, a 100% refund will be issued.

b) In the event of cancellation of the tour 10 to 7 days prior to departure, the reservation will be transferred to another person under the conditions stated in Article 6 of the General Terms of Participation.

c) If a replacement (substitute) cannot be found, the money can be credited to a later trip within a 3-month period.

d) In the event of cancellation of the tour from 6 days up to the day of departure, the full amount is withheld.

.Charges are made regardless of the time of registration or whether the corresponding amounts have already been paid by the travelers or not. If one of the two people who have chosen to stay or are staying in a double room cancels their participation, they will pay the corresponding cancellation fees Since the above cancellation fees do not equal 100% of the total trip value, the person who will travel in the end will also pay the difference of their room, as they will have to stay in a single room. In the event of a cancellation of the trip by our Tourist Office and if the time of booking allows it, the following deadlines for informing the Traveler are followed:

a) 7 days before the departure date, when the trip lasts more than six (6) days.

b) 5 days before the departure date, when the trip lasts between four (4) and five (5) days.

c) 3 days before the departure date, when the trip lasts between two (2) and three (3) days.

d) 48 hours when the trip lasts one (1) day (Day trip).

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11.  ADJUSTMENT OF DIFFERENCES

Our Travel Agency and the traveler are committed to resolving in good faith any disputes that may arise during the performance of the organized travel contract.. If a friendly resolution of the dispute is not possible, the courts of Chalkida are responsible